Marks Electrical is a UK-based online retailer of domestic appliances, consumer electronics, and other household items. The company was founded in 1987 and has since grown to become one of the leading appliance retailers in the UK. They have a wide selection of products including washing machines, refrigerators, televisions, and small kitchen appliances from top brands such as Bosch, Samsung, LG, and more.
Marks Electrical is committed to providing excellent customer service and offers free next day delivery on most products. They also have a price match guarantee to ensure customers get the best deal possible. The company has received several awards for their customer service, including the prestigious Feefo Platinum Trusted Service Award.
Marks Electrical has a team of knowledgeable staff that can help customers with any queries they may have about their products or services. They also offer extended warranties and flexible finance options to help customers spread the cost of their purchases.
Marks Electrical Products
Marks Electrical offers a wide range of electrical products, including:
- Kitchen Appliances: This includes fridges, freezers, cookers, hobs, range cookers, microwaves, dishwashers, and washing machines.
- TVs and Home Cinema: Marks Electrical offers a range of TVs including OLED, QLED, 4K, and Smart TVs. It also offers home cinema systems, soundbars, and projectors.
- Audio: This includes a range of audio products such as headphones, speakers, radios, and hi-fi systems.
- Computing: This includes laptops, desktops, tablets, and accessories such as printers and scanners.
- Small Appliances: This includes vacuum cleaners, kettles, toasters, irons, and food processors.
- Personal Care: Marks Electrical offers a range of personal care products, such as electric shavers, hair dryers, and straighteners.
- Heating and Cooling: This includes heaters, air purifiers, and air conditioning units.
- Built-in Appliances: This includes built-in ovens, hobs, fridges, and freezers.
Marks Electrical carries products from popular brands such as Samsung, LG, Sony, Bose, Hotpoint, and Dyson, among others.
Marks Electrical Brands
Marks Electrical offers a wide range of brands across various categories. Some of the popular brands available on their website include:
- Samsung: A well-known brand for home appliances, Samsung offers a wide range of products from refrigerators to washing machines, televisions to smartphones.
- LG: A leading brand in the consumer electronics industry, LG offers products such as televisions, refrigerators, washing machines, air conditioners, and more.
- Sony: Sony is known for its high-quality electronics products, including televisions, home theater systems, and audio equipment.
- Bosch: Bosch is a brand known for its high-quality home appliances, including dishwashers, washing machines, and refrigerators.
- Panasonic: Panasonic offers a range of products, including televisions, cameras, and home appliances.
- Hotpoint: Hotpoint is a well-known brand for home appliances, offering products such as washing machines, dryers, refrigerators, and more.
- Neff: Neff is a brand that specializes in kitchen appliances, including ovens, cooktops, and dishwashers.
- Hoover: Hoover offers a range of home appliances, including vacuum cleaners, washing machines, and dryers.
- Beko: Beko is a brand that offers a range of home appliances, including refrigerators, washing machines, and dishwashers.
- Zanussi: Zanussi is a brand that offers a range of home appliances, including refrigerators, washing machines, and cookers.
Marks Electrical Awards
Marks Electrical has won several awards over the years. Here are some of them:
- ERT Awards - Marks Electrical won the 'Independent Electrical Retailer of the Year' award at the ERT Awards in 2019. They were also nominated in the same category in 2020 and 2021.
- Which? Awards - Marks Electrical won the 'Which? Trusted Trader of the Year' award in 2015. They were also finalists in the 'Which? Retailer of the Year' category in 2019.
- Internet Retailing Awards - Marks Electrical won the 'Mobile-First Award' at the Internet Retailing Awards in 2018.
- Keighley Business Awards - Marks Electrical won the 'Online Business of the Year' award at the Keighley Business Awards in 2017.
These awards reflect the high level of customer service, quality of products and overall performance of Marks Electrical as a leading electrical retailer in the UK.
Marks Electrical Services
Marks Electrical provides a range of services to its customers. Some of the main services offered by the company are:
- Free delivery: Marks Electrical offers free delivery on all orders over £100.
- Installation service: The company provides an installation service for all the products it sells. This includes appliances such as washing machines, tumble dryers, and dishwashers.
- Recycling service: Marks Electrical offers a recycling service for old appliances. The company will collect and dispose of old appliances in an environmentally friendly way.
- Price match promise: Marks Electrical promises to match the price of any product that is available from another UK retailer. This ensures that customers always get the best deal possible.
- Extended warranty: The company offers an extended warranty on all the products it sells. This gives customers extra peace of mind and protection against faults or defects.
- Finance options: Marks Electrical provides a range of finance options to help customers spread the cost of their purchases. This includes interest-free credit and buy now, pay later options.
- Customer service: Marks Electrical has a dedicated customer service team that is available to help with any queries or issues customers may have. The team can be contacted by phone or email, and aims to provide a fast and efficient service.
Marks Electrical Discounts And Promos
Marks Electrical offers various discounts and promos on their products throughout the year. These discounts can be found on their website's sale page, and they also have seasonal sales like Black Friday and Cyber Monday, where customers can get huge discounts on appliances and electronics. In addition, Marks Electrical offers price match guarantees and various financing options, such as interest-free credit, to make their products more affordable. Customers can also sign up for the Marks Electrical newsletter to receive exclusive discounts and promotional offers.
Marks Electrical Shipping And Return
Marks Electrical offers free delivery on all orders to mainland UK addresses. They also offer a 14-day returns policy, allowing customers to return items for a refund or exchange within 14 days of receipt, as long as the items are in their original packaging and in a re-saleable condition. Marks Electrical provides a free collection service for large appliances, while smaller items can be returned by post at the customer's expense. They also offer an extended warranty for an additional fee, providing customers with peace of mind that their appliances are covered for a longer period.
Marks Electrical Alternatives
Some alternatives to Marks Electrical include:
- Currys PC World
- AO.com
- John Lewis & Partners
- Amazon
- Argos
- Richer Sounds
- Appliances Direct
- Hughes
- Very
- Appliances Online
Each of these retailers offers a range of electrical products, from kitchen appliances to TVs and laptops. It's worth comparing prices and checking customer reviews to find the best option for your needs and budget.