Comporium Webmail is the free web-based email service offered to customers of Comporium, a communications company providing internet, phone, TV, and other services to over 100 communities across North Carolina and South Carolina. With over 310,000 customers, Comporium serves a significant user base in the southeastern United States.
Look at Comporium Webmail, its features, usage tips, and an analytical comparison to other popular webmail services. Whether you are a new or existing Comporium customer looking to understand the webmail platform better, this guide aims to be a comprehensive resource.
Contents
- 1 Accessing Comporium Webmail
- 2 Key Features of Comporium Webmail
- 3 Getting Started with Comporium Webmail
- 4 Core Webmail Functions
- 5 Comporium Webmail Security Features
- 6 Comparing Comporium Webmail to Other Leading Services
- 7 Tips and Tricks for Using Comporium Webmail
- 8 Getting Help with Comporium Webmail
Accessing Comporium Webmail

To start using Comporium Webmail, you first need an active Comporium Internet account with an email address. New customers can sign up for services on the Comporium website.
Once you have a Comporium email address, you can access your Webmail by going to webmail.comporium.net and logging in with your full email address and password.
If you’ve forgotten your password, you can use the “Forgot Password” link on the login page to reset it. This will send a password reset link to your Comporium email address.
Compatible Browsers
Comporium Webmail works on most modern browsers like Chrome, Firefox, Safari, Edge, etc. For the best experience, always use the latest browser version available.
Older browsers like Internet Explorer may need more compatibility. Mobile browsers on iOS and Android devices are also supported.
Webmail App
In addition to the web interface, Comporium also offers iOS and Android apps for Webmail. These provide the same functionality as the web version optimized for mobile devices.
The apps allow easy access to email, calendars, and contacts. You can access them by downloading from either the App Store or Google Play.
Key Features of Comporium Webmail

Comporium Webmail provides robust features for managing email and personal information.
Email Management
- Multi-folder mailboxes for organizing messages
- Support for email attachments
- Email Search
- Customizable spam filters
- Email templates
- Automatic replies when out of office
- Mail forwarding to other addresses
- Integration with email clients like Outlook
Contacts & Calendars
- Address book for storing contact details
- Contact groups and distribution lists
- Shared calendars and scheduling
- Calendar reminders and notifications
- Add public calendars (Holidays, Sports, etc.)
Security
- Secure HTTPS access
- Two-factor authentication
- Encrypted email option
- Block external senders
- Activity logs to monitor access
Storage
- 5GB of storage space by default
- File attachments are stored efficiently
- Easy upgrades for more storage space
Mobile Access
- iOS and Android apps
- Mobile-optimized web interface
- Push notifications for new mail
- Calendar and contacts syncing
User Interface
- customizable themes
- swipe gestures on mobile
- night mode support
- keyboard shortcuts
- multiple language options
This covers the significant features available to Comporium Webmail users. With this versatile set of capabilities, Comporium aims to provide a complete email experience comparable to other leading webmail services.
Getting Started with Comporium Webmail

If you’re new to Comporium Webmail, there are a few steps you should take to get fully setup:
Set Your Password Recovery Options
Go to Settings > Account and make sure your password recovery options are configured. This includes backup email addresses and security questions if you ever get locked out of your account.
Configure Two-Factor Authentication
For added security, enable two-factor authentication under Settings > Security. This requires entering a code from an authenticator app whenever you log in from a new device.
Set Up Email Signatures
Customize your email signatures under Settings > Email > Signatures to include your name, title, phone number, etc. Signatures are added to all outgoing messages.
Import Existing Contacts
If you have contacts stored elsewhere, import them under Contacts > Manage > Import to have them all in Comporium Webmail.
Install Mobile Apps
Download the iOS and Android apps to access email, calendar, and contacts on your mobile devices.
Following these steps will ensure your account is protected, contacts are available, and you can access Webmail anywhere conveniently.
Core Webmail Functions
Now that we’ve covered the basics let’s explore some core functions for managing email and information in Comporium Webmail.
Email Composition
To compose a new email, click New Message on the left menu or toolbar. The email composition window allows you to:
- Enter recipient addresses
- Set importance level
- Add attachments
- Format text
- Insert images
- Enable read receipts
- Set security options
Once your message is ready, click Send to deliver it.
Email Organization
Comporium Webmail provides multiple options for organizing your emails:
- Folders – Create custom folders to categorize messages.
- Filters – Automatically move emails from specific senders, with keywords, etc., into folders.
- Search – Find messages quickly across all folders.
- Labels – Color code emails and label them for easy visibility.
Taking advantage of these features helps keep a clutter-free, organized inbox.
Contacts Management
The address book allows you to store frequently used contacts for quick emailing:
- Individual Contacts – Add details like name, email, phone, company, photo, etc.
- Contact Groups – Organize contacts into custom groups for mass emailing.
- Hover Cards – View contact details quickly when hovering over a name.
- Import & Export – Sync contacts from other sources like Google.
Calendar & Scheduling
Comporium Webmail has shared calendaring features to help schedule meetings and events:
- Multiple Calendars – Keep separate calendars for personal, work, family, etc.
- Sharing – Give others access to collaborate on your calendar.
- Notifications – Get reminders about upcoming events.
- Add Calendars – Sync holidays, sports events, etc., from public sources.
The calendar seamlessly integrates with the contacts and email for scheduling meetings and sending invites.
Mobile Applications
Comporium Webmail offers iOS and Android mobile apps to complement the web interface. These provide convenient access to email, contacts, and calendars on the go.
Key features of the mobile apps include:
- Push notifications for new email
- Sync contacts and calendar entries
- View documents and attachments
- Manage tasks
- Customizable themes
- Biometric login with Touch or Face ID
The apps allow you to quickly view, respond, or organize messages no matter where you are.
By understanding these essential email management functions, you can maximize productivity with Comporium Webmail.
Comporium Webmail Security Features
Maintaining the privacy and security of your account is crucial when using any email service. Comporium employs multiple technologies and options to help keep your information safe.
Secure Network Access
Comporium Webmail can only be accessed over a secure HTTPS connection. This encrypts all data in transit, preventing snooping or manipulation on public networks.
Two-Factor Authentication
Two-factor authentication provides an extra layer of protection for your account by requiring both your password AND a time-sensitive code generated from an authenticator app or SMS text message.
Encrypted Email
For sensitive messages, you can enable S/MIME encryption, allowing only recipients to open and read the email contents. The body and attachments are encrypted while in transit.
Activity Logs
Check your account’s activity logs under Settings > Security to monitor logins, account changes, and other events. Monitoring for suspicious behavior allows you to respond quickly.
External Sender Blocking
External senders can be blocked under Settings > Filters to prevent spam or phishing attempts. This automatically deletes any messages received from specified domains or email addresses.
Additional Tips
Besides built-in security measures, following best practices adds even more protection:
- Use a robust and unique password
- Be suspicious of any unsolicited attachments or links
- Don’t fall for phishing attempts asking for personal information
- Keep software up-to-date to have the latest security patches
- Set up secondary email addresses or forwarding to ensure delivery if your main account is ever compromised
- Use different passwords for different services to limit exposure if one password is breached
- Consider utilizing a password manager to create and securely store intricate passwords.
- Review sent emails carefully to ensure the correct recipients are included
- Logout of Webmail entirely after use, especially on public computers
- Use VPN when accessing Webmail from public WiFi networks
- Enable lost device wiping if you lose your smartphone
- Encrypt your smartphone storage to protect cached emails and passwords
- Be cautious of shoulder surfing when entering passwords in public
- Never leave a device logged into Webmail unattended
By leveraging Comporium’s security protections and innovative personal practices, you can feel confident your critical information is safe from compromise when using Webmail.
Comparing Comporium Webmail to Other Leading Services
While Comporium Webmail provides a capable set of features, comparing it with some of the other top webmail solutions available today is helpful. Here, we’ll look at how Comporium stacks up against offerings from Google, Microsoft, Yahoo, and more.
Email Features
For core email functions like composing, organizing, and productivity, Comporium provides a competitive experience:
- Integrated contacts and calendar for efficient scheduling
- Email search, filters, and organization comparable to Gmail
- Email templates and signatures
- Customizable spam blocking
- Support for large attachments up to 25MB
Comporium matches what most leading webmail platforms offer for day-to-day messaging and management.
Storage Space
Many other webmail providers offer more free storage space out of the box:
| Provider | Free Storage |
|---|---|
| Gmail | 15 GB |
| Outlook | 15 GB |
| Yahoo | 1 TB |
| iCloud | 5 GB |
| Comporium | 5 GB |
However, Comporium allows storage upgrades from 25GB to 200GB at reasonable yearly rates. The 5GB default should suffice for most light to moderate users.
Apps and Device Integration
Comporium lags in offering apps across as diverse a set of platforms:
- Gmail has iOS, Android, Windows, and Mac apps.
- Outlook supports phones, tablets, and PCs.
- Yahoo has apps for iOS and Android only.
- Comporium has official apps for iOS and Android only.
Comporium does provide instructions on setting up Outlook, Windows Mail, and Mac Mail for those wanting tighter desktop integration. But its dedicated apps only target mobile device users currently.
Security Protections
All major webmail providers have beefed up security over the years:
- End-to-end encryption for emails
- Two-factor authentication
- Activity logs and alerts
- Encrypted data policies
Comporium matches the standard security protocols users should expect from any reputable webmail provider today. But some services like ProtonMail go further in making encryption a key selling point.
Ad-Free Experience
A significant advantage Comporium provides over free webmail services is an ad-free email experience. Providers like Gmail and Yahoo display ads based on your email content and user profile. Comporium avoids this annoyance.
The trade-off is needing to pay for a Comporium Internet account rather than signing up for free. But for many, not having ads is worth the monthly service cost.
Customer Support
Comporium prides itself on providing stellar customer service as a local company:
- 24/7 technical phone support
- Email ticketing for help requests
- FAQs and user forums
- Social media support on Facebook and Twitter
Their reputation for responsive and patient support gives them an edge compared to impersonal support experiences from more giant corporations.
Tips and Tricks for Using Comporium Webmail

Beyond primary usage, several tips, tricks, and best practices can further enhance your Comporium Webmail experience. Here are some recommendations for getting the most out of the service:
Keyboard Shortcuts
Keyboard shortcuts help navigate and manage emails quickly without touching the mouse. Some useful Comporium shortcuts include:
- C – Compose a new message
- R – Reply to a message
- F – Forward a message
- A – Archive a message
- M – Mark as read/unread
- Y – Mark as spam
- ? – Open Help
You can find a complete list under Settings > General > Keyboard Shortcuts.
Canned Responses
Set up canned responses under Settings > Labs to insert standard replies quickly. These are handy for repetitive questions or common responses you send regularly.
Send & Archive
Enable Send & Archive under Settings > General to clean up your inbox. It will automatically archive sent mail so it doesn’t clutter your inbox.
Email Snooze
Don’t want to handle an email right away? Use the snooze option to hide it from your inbox temporarily. Access it by opening the message and looking under the More Actions menu.
Undo Send
If you accidentally send a message, enable a short undo window under Settings > Labs. After hitting send, this gives you a few seconds to pull back a message.
Dark Mode
Switch on Dark Mode under Settings > Themes enable a darker interface that is easier on the eyes and saves battery life on mobile.
Swipe Actions
On mobile devices, swipe gestures make managing mail quick and intuitive:
- Swipe left/right – Archive/Delete
- Swipe down – Mark as read
- Swipe up – Mark as unread
Enable swiping under Settings in the mobile app.
Email Templates
Design reusable email templates under Settings > Advanced > Templates for commonly sent messages like newsletters, alerts, etc.
Follow-up Reminders
Tag emails using Settings > Labs > Follow-up to get reminded if no reply is received after a specified period. Helpful in pending requests.
These tips provide advanced techniques to streamline your productivity and experience using Comporium Webmail beyond just the basics.
Getting Help with Comporium Webmail
Even with detailed guides and tips, you may need assistance at some point using Comporium Webmail. Here are recommendations for getting Help:
Integrated Help Center
Access the built-in help center by clicking your profile icon and selecting Help. This brings up articles on common issues and how-to topics.
Email and Chat Support
Contact Comporium support 24/7 via:
- Email – custserv@comporium.net
- Live chat – Available by clicking on the chat widget inside Webmail
Expect fast response times, usually within an hour, even late at night.
Phone Support
Call to reach Comporium technical support over the phone. Wait times are generally low during regular hours.
User Community
The DSLReports Comporium Direct forum has an active community of customers discussing Webmail questions and tips. Post your issues to leverage insights from other users.
Social Media
Reach out to @Comporium on Twitter or Facebook Messenger if you need assistance. Their social media teams actively monitor and respond to queries.
Feedback
To suggest improvements for Webmail, use the feedback form under your profile icon. Comporium product teams will review highly requested missing features.
With multiple support channels, Comporium aims to provide prompt and satisfying resolution for any Webmail issues you encounter.
Conclusion
Comporium Webmail holds up well compared to competitors, offering a solid set of features for most use cases. Areas where it needs to catch up are storage space and platform diversity. But its strengths, like ad-free use, responsive support, and competitive core features, make it a viable choice.
For Comporium Internet customers, Comporium Webmail provides excellent integration and customer benefits. And additional services like online storage or custom domains add even more value.

