For healthcare organizations, selecting the right electronic health record (EHR) system is a crucial decision. It impacts how care teams access and document patient information, coordinate care, track outcomes, and operate efficiently. For long-term post-acute care providers, Point Click Care has emerged as a leading choice, with over 15,000 facilities using its EHR platform worldwide.
But simply adopting Point Click Care is not enough. Organizations must also understand how to properly configure, manage, and utilize their login process. This enables them to unlock the full capabilities of the EHR while maintaining security and compliance.
In this guide, I’ll share insights into Point Click Care login based on industry experience. My goal is to demystify the login process so that post-acute care providers can optimize their use of the platform.
key takeaways around Point Click Care login include:
- It provides swift access to comprehensive resident records and platform capabilities based on user role.
- Different user types, like care teams, billing staff, and executives, are granted access suited to their needs.
- The login process is intuitive while still incorporating multifactor authentication for security.
- Key strengths revolve around role-based access, configurable policies, and Active Directory integration.
- Lack of biometric authentication and limited password flexibility present opportunities for improvement.
- Following access control and password best practices is essential for data protection.
- Future login enhancements may tap biometrics, passwordless technologies, hardware keys, and context-aware access.
As care delivery continues digitizing, optimizing Point Click Care login will remain an important priority for post-acute care organizations to balance usability and rigorous security.
Contents
Overview of Point Click Care
First, let’s quickly recap what Point Click Care is and does.
Point Click Care Technologies, headquartered in Ontario, Canada, develops a cloud-based EHR tailored for skilled nursing facilities, senior living communities, home health agencies, and hospice organizations. Their platform aims to help long-term and post-acute care providers:
- Maintain complete electronic patient health records
- Streamline clinical documentation workflows
- Enhance care coordination across settings
- Track compliance with regulatory requirements
- Improve productivity and profitability
The system consolidates EHR, financials, analytics, and other solutions onto a unified platform accessible via Point Click Care login. Let’s look at the main benefits this login enables.
Benefits of Point Click Care Login
Point Click Care login grants authorized individuals access to the platform’s broad capabilities based on their role. The main benefits include:
Complete Resident Records
Clinicians can access comprehensive resident EHRs spanning demographics, diagnoses, allergies, lab results, images, notes, and more.
Streamlined Documentation
Doctors, nurses, and therapists can efficiently document resident encounters, care plan updates, and progress notes.
Enhanced Care Coordination
Staff can share tasks, alerts, and updates across the care team to improve coordination.
Regulatory Compliance
Tools help track compliance with CMS, OSHA, and other regulations.
Increased Staff Productivity
Templates, workflows, and intuitive design save time and minimize duplicative data entry.
Accurate Billing
Tools like census management facilitate resident billing and utilization tracking.
Powerful Analytics
Gain insights into operations and benchmarks with embedded reporting.
Mobile Access
Caregivers can access the platform and document from mobile devices via the web and native apps.
With proper access controls, login provides authorized individuals with the tools they need while preventing unauthorized use.
Types of Point Click Care Login Users
Point Click Care offers both organization-wide and resident-specific login access tailored to different users’ needs:
Organization-Wide Access
This allows staff to access EHR records facility-wide based on their role:
- Clinical staff, like nurses and doctors, access relevant resident health data and documentation tools.
- Administrative staff like admissions and billing manage operational and financial aspects.
- Executive leadership oversees the big picture organizationally.
Resident-Specific Access
This provides access to a particular resident’s records:
- Care coordinators access their assigned residents’ records.
- Residents and families view their health data.
- External partners like pharmacies access specific resident records.
This role-based login approach allows access to only necessary data for each care team member. Next, let’s walk through how login works.
How to Log in to Point Click Care
Logging in to Point Click Care takes three simple steps:
Go to the URL https://login.pointclickcare.com or your Organization’s specific URL.
2. Enter Credentials
- Username: Your unique username provided by your Point Click Care Administrator
- Password: Your chosen secure password that meets complexity criteria
3. Select Organization
For users with access to multiple organizations, choose the appropriate one.
Some users may also need to complete an additional authentication step if multifactor authentication (MFA) is enabled. This could involve entering a code sent to your email or mobile device.
Once credentials are verified, you will access the Point Click Care system. The streamlined process takes under a minute for authorized users.
Key Features Accessible After Login
Gaining access via the login process allows different Point Click Care users to leverage the platform’s tools aligned to their role:
- Core EHR tools like resident records, assessments, care plans, and progress notes.
- Billing and financials, including accounts receivable, census management, and budgets.
- Business intelligence through custom and prebuilt reports and dashboards.
- Compliance tracking via assessment scheduling, documentation, and reporting.
- Communication through secure messaging and care coordination plans.
- Mobility via native iOS and Android apps alongside web access.
The combination enables more informed care delivery and operations.
Analyzing the Point Click Care Login Process
Next, let’s analyze the strengths and weaknesses of Point Click Care login:
Strengths
- Quick and simple – Intuitive single-click access facilitates rapid login.
- Role-based access – Controls limit access to only needed data based on defined user roles.
- Multifactor authentication – MFA adds extra identity verification for security.
- Active Directory integration – Streamlines user lifecycle management.
- Configurable security policies – Password, session timeout, and IP restrictions can be tailored.
- Audit logs – Detailed access logs help monitor and investigate activity.
Weaknesses
- No biometrics – Unlike some EHRs, biometrics like fingerprints or facial recognition are not supported.
- Only username and password credentials – Aside from MFA, stolen credentials present a risk.
- Limited to HTTPS – HTTP flexibility could improve uptime.
- No passive multifactor authentication – Options like device DNA or typing analysis offer added transparency.
- Cannot retrieve forgotten passwords – Users have to reset forgotten passwords, which takes more time.
- No controls limiting administrator access – This could result in excessive data access.
Best Practices for Secure Access
Given the strengths and weaknesses identified, organizations and end users should adhere to best practices:
For Security Administrators
- Enforce multifactor authentication for all users.
- Configure strict role-based access groups aligned to job duties.
- Integrate with Active Directory for user provisioning and de-provisioning.
- Routinely audit access logs for anomalies indicating compromised credentials.
- Encrypt all data both in transit and at rest.
For End Users
- Never share login credentials with others.
- Create a strong, unique password and change it every 60-90 days.
- Never store passwords in inaccessible places, either digitally or physically.
- Only access the system from trusted networks, not public networks.
- Verify the URL carefully before entering credentials.
These measures optimize the security of the login process and downstream data access.
Future of Point Click Care Login
Point Click Care will likely continue enhancing login security and functionality. Based on industry evolution, future developments may include:
- Biometric authentication – Using fingerprints or facial recognition instead of passwords for login.
- Passive multifactor authentication – Silently verifying users’ identity without extra steps via techniques like device DNA profiling.
- FIDO-compliant security keys – Support for external authentication devices like YubiKey.
- Passwordless access – Using technologies like blockchain and cryptography to eliminate passwords.
- Federated identity – Allowing single sign-on from major online identities like Google, Facebook, and Apple.
- Context-aware access – Granting dynamic access based on the user’s device, location, time of day, and other variables.
Emerging technologies like these can enable simpler clinician access while still upholding security and compliance.
Conclusion
In summary, properly understanding and configuring Point Click Care’s login process is critical for post-acute care providers to maximize value. The platform aims to provide the right blend of access for different users like clinicians, administrators, and coordinators.
Key strengths of its login include multifactor authentication, role-based access, configurable security policies, and Active Directory integration. Areas for future enhancements include adding biometrics, stronger credentials, passive authentication options, and more flexibility around passwords.
Organizations using Point Click Care should follow security best practices related to access controls, passwords, encryption, and monitoring. As threats evolve, the login process will likely leverage emerging technologies to maintain that balance of usability and stringent access controls.
